Welcome to Groundhawk Portal

See what is happening on the field.
Monitor daily progress and improve build quality.

Customer support

phone: +358 50 554 3796

Cable mapping with Groundhawk-1

New functionalities in the portal

Site list enables better search, sorting and filtering

Sitelist

 

  • Edit site data in the sites view by clicking the pen.
  • Downloads now visible in the download icon.

Screenshot 2024-04-23 at 14.48.07

  • To remove old sites from default view make them archived.
  • Archived sites are not listed by default and not visible in the Groundhawk device anymore.

 

Route plans
Screenshot 2024-04-23 at 14.57.17

  • You can send your route plan in DXF by email to support with exact name of site where it should be associated.
  • The route can be seen both in Groundhawk device and helps to ensure all routes are mapped.
Cadastral map
Screenshot 2024-04-23 at 14.59.19

  • Available currently in Finland. Ensure the route is on the right property.
  • This is also available in the Groundhawk device.
Comments
Screenshot 2024-04-23 at 15.02.04

  • Make comments on the map to the field team or to Groundhawk QA team.
Map view layers
Screenshot 2024-04-23 at 15.04.25

  • Click on/off layers like routes, points, photos, cadastral map, plans, comments.
Statistics download

Screenshot 2024-04-23 at 14.54.27

  • In the download section you can download latest site statistics excel file updated on daily basis.

Groundhawk training

For groups of 10 or more Groundhawk users one hour training is provided free online in Teams. Also open training sessions are available on request  in English.

On-site training always has a price to cover travel time and travel expenses. You can request your training for Groundhawk from support@groundhawk.io.

Resiliant networks with Groundhawk

Avoimet koulutukset Suomessa keväällä 2025

Tarjoamme Suomessa toimiville Groundhawkin käyttäjille maksuttomia avoimia koulutuksia.

 
Tiistai 15.4.
kello 8.00-9.00
Tiistai 29.4.
kello 8:00-9:00

Ilmoita yrityksesi Groundhawk-käyttäjät koulutukseemme. Lähetä tarvittavat tiedot (Groundhawk-käyttäjien nimi/nimet, sähköpostiosoitteet, yritys) osoitteeseen support@groundhawk.io. Lähetämme heille kalenterikutsut koulutukseen sähköpostissa.

New member in team?

Some Groundhawk customer companies have their own user management internally.

Refer to Groundhawk main user internally first for request user credentials for subcontractor.

If you are authorized to request for new users send email to support@groundhawk.io with the following information

  • End user name
  • Email address
  • Phone number
  • Role (typically field user)
Groundhawk device picture official

Order / Return devices: What would you like to do next?

Order a new device
  1. Ensure internally that you are authorized to order a device directly.

  2. Send an email to sales@groundhawk.io with:
    • Your name
    • Your internal purchase order number/project number
    • Shipment address
    • Shipment contact person, email and phone number
Return a device for repair
    1. Send an email to support@groundhawk.io and shortly tell us what is the problem with the device. Add also your return shipping address and contact information (Postal address, name, phone number and your email).

    2. Print the email and insert it into the box you are shipping.

    3. Ship packet by Post or courier to:

      Groundhawk Oy
      Miestentie 7
      FI-02150 Espoo

      Receiver email  and phone support@groundhawk.io / +358505543796