Every organization can have one or several user administrators who’s role is to manage who can use Groundhawk devices, log in to the Groundhawk portal and during the usage handle issues like forgotten password, and disabling users not working for the company anymore.
User administrators (organization manager role) receive guidance managing users by contacting support.
The purpose of Teams in Groundhawk is to make access management of especially subcontractor personnel easier.
Example:
PrimeContractor Ltd uses 2 subcontractors (X,Y) and that builds fiber and electricity networks for 2 customers (A,B). There are 5 ongoing sites.
PrimeContractor can now create team SubY assign sites 3, 4 and 5 to SubY, as well as all Subcontractor Y personell working for sites 3, 4, 5 into this team.
Now if a new team member joins that person is added to team SubY and automatically gets to see sites 3,4,5 and can make mappings to those projects.
If the Subcontractor Y starts a new Site (6) for the Primecontractor that site is just added to team SubY and now all personnel of subcontractor Y has automatically access to the new site.
Personnel at Subcontractor X doesn’t see any of the projects in the team SubY and vice versa.
In this expanded configuration there are 4 teams defined. 2 for subcontractors and 2 for network owners.
Site 1 belongs both to teams SubX and FibA automatically giving rights to FibA personnel to view and SubX personnel to make mappings for Site 1.
NEW SITE EXAMPLE: When a new site 6 for FiberNetA is created, there are two Teams assigned to it: FibA team, and SubY team. Now automatically Project manager 1,2 and Fieldusers 6,7,8 get access to this new site (6).