Groundhawk Guide for Project Managers
Before the Build
Ensure build team has a Groundhawk device with a SIM card
Ensure the users have their own user accounts. Accounts are typically requested from Groundhawk Admin internally, or if one doesn’t exist, from support@groundhawk.io providing i) the person's full name, phone number, email, and ii) the person's role (field user, project manager, documenter)
Ensure build team has done Groundhawk user training and certification. See more here: Course
Create the project and assign users to the project. See Portal Instructions
- Upload the planned route to the Groundhawk portal. See Portal Instructions
During the Build
Make a routine to check daily, and take notes to give field users feedback on how to improve and what is going well. Potentially use the comments functionality to add comment(s) directly on the map
The first days can really set the tone, as it is important that the team gets it right the first time and they notice that the mappings and documentation are being used by the project manager to ensure quality
Check progress and gaps. Ensure that the team is mapping all that is being built to ensure the as-built and plans match
Check build quality from photos in the portal on a daily basis. Typical issues to address are:
- Are all network elements mapped E.g. cabinets, markers, joints
- Are all interesting quality related work process elements captured with photos (work site protection, overall pictures)
Check with documentation. If you are unsure the team captures everything correctly, it is good practice to do the first documentation after a week or two to ensure everything is captured well
Provide feedback to the team on how they need to improve their mapping and build-out
After the Build
Before end of the build, ensure the team really has mapped everything
Archive when documentation is finished the site can be archived
User Export, use this feature to export the site fully or between any time period, for more information check out our configurations page
Well-Motivated Team
Remember that a well-motivated and trained team makes the project manager's job much easier during the project. It is vital that the users know how to use Groundhawk well before starting.
Consider that preventing most of the mistakes takes only an hour of training, whereas an untrained person mapping and making mistakes can easily generate the need to later correct those mistakes, which can cost and take days of work to fix.